Interpersonal influence, exercised by a leader in specific situations or in response to critical incidents or developmental opportunities.
Formal and more general feedback and information at predetermined intervals.
Have the employee understand and accept changes that will increase his/her effectiveness and performance.
Information for management decision making- rewards, compensation, discipline, promotions, etc.
Designed to enhance performance in work related efforts. Focuses on specific criteria to be met. Typically a job performance deficit may be identified and the employee must extend effort to “fix” the problem area.
The employee becomes the best he/she can based on internal gifts, qualities and values. As a result, performance in many areas almost always improves.
True
False
True
False
True
False
Goal setting
Review
Coaching & feedback
New employee orientation
Provide direction
Provide clarity
Provide initiative
Provide support
True
False
To correct performance, not to punish the performer
To protect the employee’s rights
To protect you and the organization
To project manpower needs for the coming year
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