Interpersonal influence, exercised by a leader in specific situations or in response to critical incidents or developmental opportunities.
Formal and more general feedback and information at predetermined intervals.
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2. Performance management is
Have the employee understand and accept changes that will increase his/her effectiveness and performance.
Information for management decision making- rewards, compensation, discipline, promotions, etc.
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3. Performance management is
Designed to enhance performance in work related efforts. Focuses on specific criteria to be met. Typically a job performance deficit may be identified and the employee must extend effort to “fix” the problem area.
The employee becomes the best he/she can based on internal gifts, qualities and values. As a result, performance in many areas almost always improves.
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4. Performance management is about setting mutually agreed upon goals. (True or False?)
True
False
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5. Performance management is about just the appraisal form and/or system. (True or False?)
True
False
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6. Performance management is about addressing both what an employee should achieve and should avoid (True or False?)
True
False
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7. The Performance Management Cycle model presented in class includes all but which item ?
Goal setting
Review
Coaching & feedback
New employee orientation
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8. A manager’s involvement in helping employees set goals includes all but which item ?
Provide direction
Provide clarity
Provide initiative
Provide support
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9. One of the key reasons you help employees set goals is to plan and agree upon the behaviors you want from your employees. (True or False?)
True
False
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10. Difficult performance management conversations focus on three main objectives. Choose the item that does not belong.
To correct performance, not to punish the performer